Framework for Evaluating Global E-Government Websites

The proliferation of government involvement in e-initiatives has gained significant recognition across the globe. Evidence from previous studies suggests that e-government programs are beneficial to participating countries. Specifically, researchers have suggested that e-government programs enhance the delivery of cost effective service to stakeholders of governmental institutions. Based on established principles of Web design and e-government practices, this study proposes a framework for assessing e-government websites that are made for a global audience.